1. How do I return the Handheld makeup mirrorproduct?

If you find the Handheld makeup mirror product is damaged or unsatisfactory when you receive our Handheld makeup mirror, you can return it for a refund within 7 natural days.

Our returns are valid until 7 natural days after the Handheld makeup mirror arrives.

If you receive the Handheld makeup mirror more than 7 natural days, we will not be able to offer you a return or exchange.

If there is a quality problem with the Handheld makeup mirror, the return shipping cost will be borne by us.

If you want to return the Handheld makeup mirror product because you don’t like it, picked the wrong color or don’t want it anymore and other non-quality reasons, the resulting shipping costs will be borne by you.

2. Cosmetic mirror light with white light or warm white good?

Both warm and white light can be used for makeup, but the choice should be made according to the actual situation.

The impact of different light exposure on makeup is significant, and there are cases where white light is more suitable and others where warm light is more suitable.

It is best to use warm light for everyday makeup because warm light is the closest to natural light source, and makeup will not appear too colorful in warm light and will look soft. If you want your makeup to look more natural, the best choice is warm light.

White light belongs to the cold light source, light ability is stronger than warm light, but also more real, but in the white light makeup is too harsh, not good for the eyes, makeup is easy to distort.
If you want to make the exaggerated stage makeup, it is best to stage lighting as a reference, so that the makeup effect is better.

If the lights on the stage are mostly white, makeup is best done under white light.

3. How long is the delivery date?

Our delivery date is 5-12 business days, of which orders will be processed within 1-3 business days and shipping time is 4-9 business days.

4. How to cancel the order?

After the order payment is successful, the user can check the order status in the account order details

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

5. How to apply for a return? 

Please contact our customer service staff Evita Schiro by email [email protected] to apply for a return, thank you.