The return order service time of Mamirror.com is Monday-Friday/9:00 AM-7:00 PM (PST).
Once you apply for a refund, we will process the refund order for you within 1-3 business days.
Orders are not processed on weekends.
We apologize if it times out, you can contact our customer service staff Evita Schiro by email [email protected], thank you.
1.How to cancel the order?
After the order payment is successful, the user can check the order status in the account order details.
You can cancel your order within 30 minutes of placing your order.
After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.
2.What should I do if the mirror surface of the handheld makeup mirror I received is broken?
If the mirror surface of the handheld makeup mirror you received is broken, we will reissue or refund you, please contact us by email [email protected] deal with refund issues.
3.How to apply for a return?
Please contact our customer service staff Evita Schiro by email [email protected] to apply for a return, thank you.
4.What is the return process?
(1) The return validity period for the handheld makeup mirror is within 7 natural days after receipt.
(2) Please return the handheld makeup mirror in brand new condition.
(3) Please return the returned handheld makeup mirror in their original packaging.
(4) The outer packaging of returned handheld makeup mirror should be kept in good condition with no obvious signs of damage, no quality problems, such as damage, scratched, quantity reduction, etc., and does not affect our secondary sales.
(4) Once you apply for a refund, we will process the refund for you within 1-3 business days.
(5) If you need to return the handheld makeup mirror, please send it to be returned to 1707 Lake Dr, Cardiff, California, recipient is Evita Schiro.
(6) If it is the customer’s personal reason: dislike color/workmanship/style of handheld makeup mirror, the return freight will be for the buyer’s account.
If the handheld makeup mirror we sent is defective/damaged/lost/wrong, the return freight will be for Mamirror.com.
(7) Please send the order number and courier information to email [email protected] after you sending handheld makeup mirror.
(8) Once the returned handheld makeup mirror has arrived at Mamirror.com’s warehouse and has been successfully inspected, the refund process will be started.
4.How to obtain a refund?
After we receive your returned handheld makeup mirror, the refund amount will be credited back to your payment account within 1-2 business days. Please be patient, thank you.
5.Do we charge a re-listing fee?
No, we do not charge a re-listing fee.
6.Need help?
You can contact our customer service staff Evita Schiro by email [email protected] at any time if you have any other questions of Return Policy, we will reply to the message within 1 business day and solve your problem with the fastest speed, thank you.